This Privacy Policy (hereinafter referred to as the Policy) establishes the rules for the use of personal information received from the website users (hereinafter referred to as the Users) by the website administrator ( https://sweetpremium.kz/en (hereinafter referred to as the Company)).
This Privacy Policy applies to all Users of the Website.
All terms and definitions used in the text of the Policy shall be interpreted in accordance with the current legislation of the Republic of Kazakhstan (RK).
Users expressly consent to the processing of their personal data as described in this Policy.
Use of the Website signifies the User's unconditional agreement to the Policy and the specified terms of information processing.
The User must not use the Website if the User disagrees with the terms of the Policy.
Table of Contents:
User Personal Information
Purposes of Processing User Personal Information
Terms and Methods for Processing User Personal Information
Measures Applied to Protect User Personal Information
Dispute Resolution
Additional Provisions
1. User Personal Information
1.1. The Website collects, accesses, and uses Users' personal data, technical, and other information related to the Users for the purposes defined by the Policy.
1.2. Technical information does not constitute personal data. The Company uses cookies, which allow the User to be identified. Cookies are text files accessible to the Company for processing information about User activity, including information about which pages the User visited and the time the User spent on the page. The User may disable the use of cookies in the browser settings.
1.3. Technical information is also understood as information that is automatically transmitted to the Company during the use of the Website by the software installed on the User's device.
1.4. User personal data means the information that the User provides to the Company when submitting an application on the Website and in subsequent use of the Website. Information mandatory for provision to the Company is specially marked. Other information is provided by the User at their discretion.
1.5. The Company may also process data made publicly available by the personal data subject or subject to publication or mandatory disclosure in accordance with the law.
1.6. The Company does not verify the authenticity of the personal information provided by the User and is not able to assess their legal capacity. However, the Company proceeds from the assumption that the User provides truthful and sufficient personal information about themselves and maintains this information as up-to-date.
2. Purposes of Processing User Personal Information
2.1. The Company's main objective in collecting personal data is the provision of informational and consulting services to Users. Users agree that the Company may also use their personal data for:
Identifying a party within the scope of services provided;
Providing services and customer support at the Users' request;
Improving the quality of services, convenience of use, developing and advancing the Website, troubleshooting technical issues or security problems;
Analysis for the expansion and improvement of services, informational content, and service advertising;
Informing Users about services, targeted marketing, service updates, and promotional offers based on Users' informational preferences;
Targeting advertising materials; sending individual marketing messages via email;
Conducting statistical and other research based on anonymized data.
2.2. The Company uses technical information in an anonymized manner for the purposes specified in Clause 2.1.
3. Terms and Methods for Processing User Personal Information
3.1. The User gives consent to the processing of their personal data by sending an application (any written request containing contact details).
3.2. Processing of the User's personal data means the collection, recording, systematization, accumulation, storage, clarification (update, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of the User's personal data.
3.3. The confidentiality of the User's personal information is maintained, except for cases where the User voluntarily provides information about themselves for general access to an unlimited number of persons.
3.4. The Company is entitled to transfer the User's personal information to third parties in the following cases:
The User has consented to such actions;
The transfer is necessary for the User to use a specific Website service or for the performance of a specific contract or agreement with the User;
Transfer to authorized state bodies of the Republic of Kazakhstan on the grounds and in the manner established by the legislation of the Republic of Kazakhstan;
To ensure the possibility of protecting the rights and legitimate interests of the Company or third parties in cases where the User violates the terms of contracts and agreements with the Company, this Policy, or documents containing the terms of use for specific services;
As a result of processing the User's personal information through anonymization, depersonalized statistical data is obtained, which is transferred to a third party for research, work execution, or service provision on behalf of the Company.
4. Measures Applied to Protect User Personal Information
4.1. The Company takes necessary and sufficient legal, organizational, and technical measures to protect the User's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unlawful actions by third parties.
5. Dispute Resolution
5.1. All possible disputes arising from the relationships regulated by this Policy shall be resolved in the manner established by the current legislation of the Republic of Kazakhstan, under the norms of Kazakh law.
5.2. Compliance with the pre-trial (claim) procedure for dispute resolution is mandatory.
6. Additional Provisions
6.1. The Company has the right to amend this Privacy Policy without the User's consent. The current version of the document is available at https://sweetpremium.kz/politicen/.
6.2. The new Privacy Policy comes into effect from the moment of its placement, unless otherwise provided by the new edition of the Privacy Policy.